As with any form of communication, it’s helpful to have clear terms of engagement. As a rule, with everyday emails, I aim to:
- Keep messages short
- Use clear requests
- Tell you if no reply is needed
- Avoid using attachments
- Assume the best, not the worst, if I hear nothing from you
I hope this is OK. It’s fine by me if you do the same. If you have any further suggestions, please leave a comment below.
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